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Windows XP
Over the weekend Sept. 8 2008 while
working on a machine I ran spybot. It found
some adware called Zango. Spybot said it
had to reboot to remove some of it and
that is where the problem starts. When
it reboots you will see
"c:\windows\system32\command.com
The parameter is incorrect." Clicking it
keeps reporting error message over and
over. The system never really goes
beyond that point.
Took a little research but here is how I
corrected it
Log on to the system in safe mode. Start
regedit. Navigate to the following
registry key and see if there is an
entry with
"c:\windows\system32\command.com ..." in
the data portion of the entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\RunOnce
It had several entries to run
Spybot and remove things so I deleted
those entries and restarted the machine.
Ran Spybot again and undid the changes
to that section and it seemed to work
fine.
I didn't do it because it wasn't my
machine but they say you can remove it
instructions here. |
Windows XP Pro
Worked on
a machine that wouldn't boot up. The
message it gave was "A problem is
preventing windows from accyrately
checking the license for this
computer. Error Code:0x80040017"
My first thought was a virus or
malware but since I couldn't log into
the machine I managed to log into safe
mode and did a system restore to about
10 days earlier, that didn't work so I
tried a different restore point and
that didn't work either so I started
searching the internet and trying all
the different things I found. None of
that worked.
I had read some posts by people who
ran chkdsk /r and it solved their
problem so I tried that, found
problems and corrected them still had
same problem. Ran defrag and chkdsk
again. Booted into windows normally
and thought I had it till it gave me
the blue sceen we all hate to see,
tried booting into safe mode and it
just froze and wouldn't do anything.
Turned it off and back on and it ran
chkdsk on it's own and found some more
problems (some of which were in the
restore folder) after which it still
gave me the original error. Went back
into safe mode and picked a different
restore point again and it worked this
time.
Scanned for Malware and fixed problems
then did a deep scan for malware and
fixed those problems.
From this point it would be a matter
of making sure there are no other
malware items, viruses or spyware but
the machine seems to be fine now.
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